Public Utilities Contact Numbers

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PUBLIC UTILITIES COMMUNITY FORUM
CONTACT PHONE NUMBERS

At the August 15, 2008 Public Utilities Community Forum, the Pennsylvania Public Utilities Commission, PECO, Aqua Pennsylvania and Verizon presented the following contact information as a resource for residents:

STREET LIGHT REPAIRS:

Residents should call Lower Merion Township's Public Works Department at (610) 645-6150 regarding all street light repair issues. (The Township's Electric Shop will notify PECO if the problem is due to a voltage issue.)

PENNSYLVANIA PUBLIC UTILITIES COMMISSION (PUC) complaints:

  • PUC informal complaints may be registered by calling 1-800-782-1110 or by visiting the Pennsylvania Public Utilities Commission website at www.puc.state.pa.us.
  • The formal complaint process involves a legal proceeding before a Commission administrative law judge. Further information on the formal complaint process and necessary forms to file can be downloaded from the aforementioned PUC website.

PECO

  • Power Outages — 1-800-841-4141
  • Gas Emergencies/Odors — 1-800-841-4141
  • Call Before You Dig — 811
  • Customer Service — 1-800-494-4000

AQUA PENNSYLVANIA

  • Bill Miller, Manager - 610-541-4163
  • Mike Fili, Superintendent - 610-328-7713
  • Tim Lloyd, Business Liaison - 610-645-1118
  • Customer Service - 610-525-1400
  • Emergency (after hours and weekends) - 610-525-1402

VERIZON

  • Traditional/copper telephone, DSL Internet - 1-800-640-4155
  • FiOS telephone/Internet/TV - inquiries, new orders - 1-888-GET-FIOS (1-888-438-3467)
  • FiOS telephone/Internet/TV - billing, repair - 1-800-553-1555

COMCAST

  • Service Related Issues - 1-800-COMCAST (1-800-266-2278)
  • Billing Issues - 610-667-8880